According to Percoco, the incident affects only about 2,000 accounts, which represents 0.02% of Kraken’s user base. For this small subset, the exposed information reportedly only concerns client support data.
This is smaller than the one that hit Coinbase.
In mid-2025, it was revealed that another major American cryptocurrency exchange, Coinbase, suffered a data breach after hackers bribed employees of an India-based customer support agency to disclose to them private client support information.
In that case, the incident impacted 70,000 customers, with Coinbase estimating the total financial damages to be $400 million.
Kraken is constantly involved with Scam-baiters, so I’m kind of shocked at how low the breach was. ~2000 accounts isn’t exactly 0 but with a company at their size 1 it seems like a pretty small splash?
If you’re unaware of Kraken, from the article:
Kraken is a U.S.-based cryptocurrency exchange that enables millions of users across 190 countries to buy, sell, and trade digital assets such as Bitcoin, Ethereum, and 200 others.
It is considered one of the largest and most established exchanges, with a daily trading volume of hundreds of millions of U.S. dollars.
1 - In 2025 it had $207 billion in quarterly trading volume, and was ranked the world’s fourteenth-largest crypto exchange. [wiki]
Scammers utilizing phishing have to worry about scam-baiters who essentially are groups of people running virtual machines/voice-changers and pretend to be vulnerable people. They even work with companies LIKE Kraken to help their scam-baiting be more believable.
Two guys in particular - Kitboga & Scammer Payback have massive YouTube channels finding new and inventive ways to harass the scammers. Using Neal[dot]Fun like password games, disruption techniques and actual software to compromise the scammers while people point and laugh.
The scammers have victims move their actual bank money into crypto and other temporary forms of currency. It’s gotten bad enough on the markets that stores like Home Depot and others have had to change their policy on gift cards.
Due to the push back from retail stores, a lot of the scammers have moved into BTC/Kraken/etc. It’s become so popular that AARP ( American Association of Retired Persons, focus group for 50+) had to issue an informational.
Scammer Payback are the more technical, deploying malware/compromising scammer machines/etc.
Kitboga is more software traps, AI, puzzle-mazes, etc.
Jim Browning from what I can tell is kind of considered the Godfather of their group.
